Mercedes-Benz GLC : Tow starting or towing away / Permitted towing methods
Plug-in hybrid: be sure to observe the notes in
the Supplement. You could otherwise fail to recognize
dangers.
NOTE Damage from automatic braking
If one of the following functions is switched
on, the vehicle brakes automatically in certain
situations:
- Active Brake Assist
- Active Distance Assist DISTRONIC
- HOLD function
- Active Parking Assist
To avoid damage to the vehicle, deactivate
these systems in the following or similar situations:
During towing
In a car wash
Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.
For towing, use a tow rope or tow bar with both
axles on the ground. Do not use tow bar systems.
NOTE Damage to the vehicle due to towing
away incorrectly
Observe the instructions
and notes on
towing away.
Vehicles with automatic transmission
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4MATIC vehicles
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To tow with a raised axle: towing should be
performed by a towing company.
Observe the notes on the
permitted towing
methods.
Make sure that the battery is
connected and
charged.
Observe the following points when the battery is
discharged:
The engine cannot be started
The electric parking brake cannot be
released or applied
Vehicles with automatic transmission:
The automatic transmission cannot be shifted
to position or
Vehicles with automatic transmission: If
the automatic transmission cannot be shifted
to position , or the
multifunction display
in the instrument cluster does not show
anything, have the vehicle transported away...
Other information:
Observe the notes on the 12 V
battery.
Mercedes-Benz recommends that you have the
12 V battery replaced at a qualified specialist
workshop, e.g. at an authorized Mercedes-Benz
Center.
Observe the following notes if you want to
replace the battery yourself:
Always replace a faulty battery with a battery
which meets the specific vehicle requirements...
WARNING Risk of entrapment from vehicle
lowering
When lowering the vehicle, people could
become trapped if their limbs are between
the vehicle body and the tires or underneath
the vehicle.
Make sure no one is
underneath the
vehicle or in the immediate vicinity of
the wheel arches when the vehicle is
being lowered...