Mercedes-Benz GLC : Mercedes-Benz emergency call system / Overview of the Mercedes-Benz emergency call system
eCall can help to reduce the time between an
accident and the arrival of emergency services
at the site of the accident. It helps locate an
accident site in places that are difficult to
access. However, even if a vehicle is equipped
with eCall, this does not mean the system is ON.
As such, eCall does not replace dialing 911 in the
event of an accident.
An emergency call can be made automatically or manually Only
make emergency calls if you or others are in
need of rescue.
Only make emergency calls if you or others are
in need of rescue. Do not make an emergency
call in the event of a breakdown or a similar situation.
Messages on the display
SOS NOT READY: the ignition is not on or eCall
not available.
During an active emergency call,
appears
in the display.
You can find more information on the regional
availability of eCall at: https://www.mercedesbenz-mobile.com/extra/ecall/
If there is a malfunction in the Mercedes-
Benz emergency call system (e.g. a fault with
the speaker, microphone, airbag, SOS button),
a corresponding message appears in
the multifunction display of the instrument
cluster.
Your vehicle is equipped with the Mercedes-Benz
emergency call system ("eCall"). This feature can
help save lives in the event of an accident. eCall
in no way replaces assistance provided from
dialing 911...
Requirements:
The ignition is switched on.
The starter battery is sufficiently charged.
The Mercedes‑Benz emergency call system triggers
an emergency call automatically in the following
cases:
After activation of the restraint systems such
as airbags or Emergency Tensioning Devices
after an accident
After an automatically initiated emergency
stop by Active Emergency Stop Assist
The emergency call has been made:
A voice connection is made to the
Mercedes‑Benz emergency call center...
Other information:
The automatic front passenger airbag shutoff is
able to detect whether the front passenger seat
is occupied by a person or a child restraint system.
The front passenger airbag is enabled or
disabled accordingly.
WARNING Risk of injury or death due to
objects under the co-driver seat
Objects trapped under the co-driver seat can
interfere with the function of the automatic
co-driver airbag shutoff or damage the system...
WARNING Risk of accident due to
adjusting the vehicle settings while the
vehicle is in motion
You could lose control of the vehicle in the
following situations in particular:
If you adjust the driver's seat, the head
restraint, the steering wheel or the mirror
while the vehicle is in motion
If you fasten your seat belt while the vehi‐
cle is in motion
Before starting the
engine: In particular,
adjust the driver's seat, head restraint,
steering wheel and mirror, and fasten
your seat belt...