Mercedes-Benz GLC : Mercedes-Benz emergency call system / Overview of the Mercedes-Benz emergency call system

eCall can help to reduce the time between an accident and the arrival of emergency services at the site of the accident. It helps locate an accident site in places that are difficult to access. However, even if a vehicle is equipped with eCall, this does not mean the system is ON. As such, eCall does not replace dialing 911 in the event of an accident.

An emergency call can be made automatically or manually Only make emergency calls if you or others are in need of rescue.

Only make emergency calls if you or others are in need of rescue. Do not make an emergency call in the event of a breakdown or a similar situation.

Messages on the display

SOS NOT READY: the ignition is not on or eCall not available.

During an active emergency call, appears in the display.

You can find more information on the regional availability of eCall at: https://www.mercedesbenz-mobile.com/extra/ecall/

If there is a malfunction in the Mercedes- Benz emergency call system (e.g. a fault with the speaker, microphone, airbag, SOS button), a corresponding message appears in the multifunction display of the instrument cluster.