Mercedes-Benz GLC : Mercedes-Benz emergency call system / Overview of the Mercedes-Benz emergency call system
eCall can help to reduce the time between an accident and the arrival of emergency services at the site of the accident. It helps locate an accident site in places that are difficult to access. However, even if a vehicle is equipped with eCall, this does not mean the system is ON. As such, eCall does not replace dialing 911 in the event of an accident.
An emergency call can be made automatically or manually Only make emergency calls if you or others are in need of rescue.
Only make emergency calls if you or others are in need of rescue. Do not make an emergency call in the event of a breakdown or a similar situation.
Messages on the display
SOS NOT READY: the ignition is not on or eCall not available.
During an active emergency call, 
appears
in the display.
You can find more information on the regional availability of eCall at: https://www.mercedesbenz-mobile.com/extra/ecall/
If there is a malfunction in the Mercedes- Benz emergency call system (e.g. a fault with the speaker, microphone, airbag, SOS button), a corresponding message appears in the multifunction display of the instrument cluster.
Information on the Mercedes-Benz emergency call system
Your vehicle is equipped with the Mercedes-Benz
emergency call system ("eCall"). This feature can
help save lives in the event of an accident. eCall
in no way replaces assistance provided from
dialing 911...
Triggering an automatic Mercedes‑Benzemergency call
Requirements:
The ignition is switched on.
The starter battery is sufficiently charged.
The Mercedes‑Benz emergency call system triggers
an emergency call automatically in the following
cases:
After activation of the restraint systems such
as airbags or Emergency Tensioning Devices
after an accident
After an automatically initiated emergency
stop by Active Emergency Stop Assist
The emergency call has been made:
A voice connection is made to the
Mercedes‑Benz emergency call center...
Other information:
Mercedes-Benz GLC 2016-2025 Owners Manual: Exiting a parking space with Active Parking Assist
Requirements: The vehicle has been parked with Active Parking Assist. Please note that you are responsible for the vehicle and surroundings during the entire parking procedure. Start the vehicle. Press button . The media display shows the view of Active Parking Assist...
Mercedes-Benz GLC 2016-2025 Owners Manual: Replacing the windshield wiper blades
WARNING Risk of becoming trapped if the windshield wipers are switched on while wiper blades are being replaced If the windshield wipers begin to move while you are changing the wiper blades, you can be trapped by the wiper arm. Always switch off the windshield wipers and the ignition before changing the wiper blades...
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- Activating or deactivating the child safety lock for the rear doors
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Unlocking/opening the doors from the inside
To unlock and open a front
door: pull door
handle 
.
