Mercedes-Benz GLC : Mercedes-Benz emergency call system / Triggering a manual Mercedes-Benz emergency call
To use the SOS button in the
overhead
control panel: press and hold the SOS button
for at least one second.
To use voice control:
use the Voice Control
System voice commands .
The emergency call has been made:
If no connection can be made to the emergency
services either, a corresponding message
appears in the media display.
Dial the local emergency number
on your
mobile phone.
Ending an unintentionally triggered manual Mercedes-Benz emergency call
Select
on the multifunction steering
wheel. Depress the button for several seconds.
Requirements:
The ignition is switched on.
The starter battery is sufficiently charged.
The Mercedes‑Benz emergency call system triggers
an emergency call automatically in the following
cases:
After activation of the restraint systems such
as airbags or Emergency Tensioning Devices
after an accident
After an automatically initiated emergency
stop by Active Emergency Stop Assist
The emergency call has been made:
A voice connection is made to the
Mercedes‑Benz emergency call center...
In the event of an automatic or manual emergency
call the following data is transmitted, for
example:
Vehicle's GPS position data
GPS position data on the route
( (a few hundred meters )before the incident)
Direction of travel
Vehicle identification number
Vehicle drive type
Number of people determined to be in the
vehicle
Whether Mercedes me connect is available
or not
Whether the emergency call was initiated
manually or automatically
Time of the accident
Language setting on the multimedia system
Data transmitted is vehicle information...
Other information:
Making a call via the overhead control panel
me button for service or
information calls
SOS button cover
SOS button (emergency call
system)
Making a Mercedes me call
Press me button
.
Making an emergency call
To open the cover of SOS button
, press it
briefly...
NOTE Mercedes-AMG vehicles
Observe the notes in the
Supplement.
You could otherwise fail to recognize
dangers.
WARNING Risk of injury from operating
fluids harmful to your health
Operating fluids may be poisonous and harmful
to your health.
Observe the text on the
original containers
when using, storing or disposing
of operating fluids...