Mercedes-Benz GLC : Mercedes-Benz emergency call system / Triggering a manual Mercedes-Benz emergency call
To use the SOS button in the
overhead
control panel: press and hold the SOS button
for at least one second.
To use voice control:
use the Voice Control
System voice commands .
The emergency call has been made:
If no connection can be made to the emergency
services either, a corresponding message
appears in the media display.
Dial the local emergency number
on your
mobile phone.
Ending an unintentionally triggered manual Mercedes-Benz emergency call
Select
on the multifunction steering
wheel. Depress the button for several seconds.
Requirements:
The ignition is switched on.
The starter battery is sufficiently charged.
The Mercedes‑Benz emergency call system triggers
an emergency call automatically in the following
cases:
After activation of the restraint systems such
as airbags or Emergency Tensioning Devices
after an accident
After an automatically initiated emergency
stop by Active Emergency Stop Assist
The emergency call has been made:
A voice connection is made to the
Mercedes‑Benz emergency call center...
In the event of an automatic or manual emergency
call the following data is transmitted, for
example:
Vehicle's GPS position data
GPS position data on the route
( (a few hundred meters )before the incident)
Direction of travel
Vehicle identification number
Vehicle drive type
Number of people determined to be in the
vehicle
Whether Mercedes me connect is available
or not
Whether the emergency call was initiated
manually or automatically
Time of the accident
Language setting on the multimedia system
Data transmitted is vehicle information...
Other information:
WARNING Risk of accident due to
adjusting the vehicle settings while the
vehicle is in motion
You could lose control of the vehicle in the
following situations in particular:
If you adjust the driver's seat, the head
restraint, the steering wheel or the mirror
while the vehicle is in motion
If you fasten your seat belt while the vehi‐
cle is in motion
Before starting the
engine: In particular,
adjust the driver's seat, head restraint,
steering wheel and mirror, and fasten
your seat belt...
Selecting the massage program for the front seats
Multimedia system:
Comfort
Massage
Select Wave Massage or
Pulsating Massage.
Start the program for the
desired seat .
To set the massage intensity:
switch High
Intensity on or off .
Resetting seat settings
Multimedia system:
Comfort
Seat Comfort
Select
for the desired seat...